LowRankGuest message
MariaGuest at Pine Ridge Cabin
A couple of things at the cabin
Hi, we just got to Pine Ridge Cabin.
The hot tub isn’t heating and there’s water under the kitchen sink.
We’re here until Sunday. Thanks, Maria
For vacation and holiday rental managers
Guest messages, turned into repair jobs for the right person.
When a guest reports a problem, LowRank drafts a clear job: which property, how urgent, who should handle it. Anything uncertain, like a possible leak, is left for your team to decide.
Free test on five of your own examplesNo access to your systemsYour team approves everything
What it looks like
One message in, a draft your team can check in seconds. Anything unclear is marked for a person.
Made-up example, not client work.
Draft repair jobsFor review
Pine Ridge Cabin
- Hot tub not heatingSend to: Hot tub technician · Today: guests stay until SundayMatched
- Water under the kitchen sinkSend to: Plumber · Today: possible leakNeeds a person
The message doesn’t say how bad the leak is. Your team decides between an emergency call-out and the next available visit.
In real use, nothing is sent or entered until your team approves it.
What changes for your team
For short-term rental management companies with about 30 homes or more.
From message to job
No more retyping guest problems into work orders and group chats.
The right person, sooner
Each issue gets a property, an urgency and a suggested person to handle it.
Your team has the final say
Unclear urgency or a possible emergency? Your team decides what happens next.
Another example
The same approach applied to a different kind of business.
How it works
You see results on your own work before you pay anything.
A free test on five of your messages
Send five old messages or order emails with names and prices removed. I send back what the system would produce, so you can judge it against your own work. No access to your systems needed.
One small project at a fixed price
If the test is useful, we pick one task. The price is fixed for that task, agreed in writing after the test and before any work starts.
Measured before and after
We count how many items come in, how long each takes and how many mistakes happen, before and after. You see the numbers and decide if it was worth it.
Who you’d work with
Johnson BermonFounder, LowRank
You deal directly with the person doing the work.
I build data and AI systems and connect them to the tools teams already use. Before LowRank, I built an agent that sorted and routed about 1,000 support requests a week across three tools.
LowRank is new, so there are no client results to show yet. That’s why it starts with a free test on your own examples: you judge the work before paying for anything.
Public benchmark, not client work
How often each model put a banking customer message into the right one of 77 categories:
93.4%Small model I trained
83.4%Large general-purpose model
Questions
Does this replace the AI in Guesty or Hostaway?
No. Those tools draft replies to guests. LowRank handles the work around the reply: turning a reported problem into a job for the right person, with the property and urgency attached.
Who decides how urgent a problem is?
Your team. Each draft suggests an urgency and who should handle it, and anything unclear, like a possible leak, is marked for a person to decide.
What does the free test cost?
Nothing. You send five old messages or order emails with names and prices removed, and I send back what the system would produce. If it isn’t useful, that’s the end of it.
How much does a project cost?
One fixed price for one task, agreed in writing after the free test and before any work starts. If it doesn’t suit you, you’ve lost nothing.
Do we have to change our software?
No. The work fits around the software your team already uses.
Who checks the results?
Someone on your team approves everything before it’s sent or entered. Anything the system isn’t sure about is marked for a person to decide.
What happens to our data?
You choose the five examples and remove names and prices first. The test needs no access to your systems. Before a project starts, we agree in writing what I can access. Read the privacy details.
Try it on five of your own messages.
Send five old messages or order emails with names and prices removed. I’ll send back what the system would produce.
Ask for the free testOr reply to my email, or write to johnson@lowrank.co